You can click Send/Receive Email to send messages but any message without a Ready to send status will not be sent and is either waiting for something from EXACT (could be a delay) or has failed (This can be an Online Booking Failure synchronisation). You can click on the Outbox tab to see any outstanding messages ready to send.

It is recommended you manage your inbox and keep it tidy by hiding or deleting actioned items. Either select Remove Tag to remove an individual tag or Remove All Tags to remove all.

Highlight the email you wish to remove the from.

Any tags added will display under the Tags list on the inbox tab.

To crete a new tag, type directly into the blank field to add to the list and to the highlighted email.

This will display a list of previously used tags.

Select +Tag or right click and navigate to Add Tag.

Highlight the email you wish to add a tag to.

Tags is a feature that can be used to identify inbox emails that require action or to be highlighted to members of staff. This will move the message from the inbox to the deleted section. You can also delete messages by highlight a message (or multiple by using the ctrl key) and clicking on the bin icon ( Delete the Selected Inbox Item). You can display the whole list by clicking on Show Ticked You can also file the message to a patient if this has not been done or done incorrectly.įor any actioned messages you can check the box on the left hand side to hide them from the list. You can double click any message to open it and from here forward or reply to the message. EXACT will automatically attach this to a patient/specialist file if that email address belongs to that patient. EXACT will show you the date and time you received, what email address it came from and whether its attached to a patient file. Any messages in bold have not been read yet. The inbox will show all unactioned emails with latest email at the bottom of the screen. You can click Send/Receive Email to send any messages in your outbox or to check for any incoming messages into your inbox. This will open the Email window with the inbox open by default. To view your EXACT mailbox go to File->Email From here you can check and action any incoming messages, look for any messages ready to be sent or sent and deleted items. EXACT provides an Inbox, Outbox, Sent and Deleted section.

Remove minbox email